COVID-19 cases in our stores

We take each confirmed case of COVID-19 infection among our associates extremely seriously. To ensure the health and safety of our associates and customers, we rigorously apply public health authorities’ recommendations and guidelines. We proceed to an extensive cleaning and disinfecting of the premises, measures that are in addition to the enhanced cleaning and disinfecting measures already in place. Associates identified as having been in close contact with the infected associate are put on preventive paid quarantine at home. We also communicate with our customers to inform them of the situation and let them know of action taken in response to it (e.g., through social media postings).

You will find below information about the stores for which we have been notified of a positive COVID-19 diagnosis among our staff. We will strive to update this content in the best possible delay as more information becomes available and as the situation evolves.

Date

Store

Action taken

September 2, 2020

Réno-Dépôt Hull

95, rue Atawe, Gatineau, Quebec

The associate last worked on August 29. We were informed of their diagnosis on September 2. We proceeded to an extensive cleaning and disinfecting of the premises on September 2 after closing the store. We also duly notified local public health authorities of the situation and discussed the measures taken at the store before reopening the store on September 3.

September 5, 2020

Lowe’s Nepean

340 W. Hunt Club Road, Nepean, Ontario

The associate last worked on August 26. We were informed of their diagnosis on September 5. We proceeded to an extensive cleaning and disinfecting of the premises on September 5 after closing the store. We also duly notified local public health authorities of the situation and discussed the measures taken at the store with them before reopening the store on September 6.

September 6, 2020

RONA Edmonton Southside

9115, 51st Avenue, Edmonton, Alberta

 

The associate last worked at the store on August 28, i.e. before we proceeded with an extensive cleaning and disinfecting of the premises on August 31. We were informed of their diagnosis late on September 6. The local public health authorities are aware of the situation and the store remains open.

September 7, 2020

RONA Langley

20350 Langley Bypass, Langley, British Columbia

 

The associate last worked on August 26. We were informed of their diagnosis late on September 7. We proceeded to an extensive cleaning and disinfecting of the premises on September 8 after closing the store. We also duly notified local public health authorities of the situation and of measures taken at the store before reopening the store on September 9.

September 9, 2020

RONA Beloeil

500, rue Serge-Pepin, Beloeil, Quebec

The associate last worked on September 5. We were informed of their diagnosis on September 9. We proceeded to an extensive cleaning and disinfecting of the premises on September 9 after closing the store. We also duly notified local public health authorities of the situation before reopening the store on September 10.

*We encourage customers who visited the store on September 5 to monitor for symptoms until September 19 inclusive and call the Quebec government’s dedicated hotline at 1-877-644-4545 if needed.

September 11, 2020

RONA Thetford Mines

805, boulevard Frontenac Est, Thetford Mines, Quebec

 

The associate last worked on September 1. We were informed of their diagnosis on September 11. We proceeded to an extensive cleaning and disinfecting of the premises on September 11 after closing the store. We also duly notified local public health authorities of the situation and discussed the measures taken at the store with them before reopening the store on September 12.

September 12, 2020

Martin Grove Direct Delivery Centre

1170 Martin Grove Road, Etobicoke, Ontario

 

The individual last worked on September 8. We were informed of their diagnosis on September 12. We are proceeding to an extensive cleaning and disinfecting of all exposed areas and equipment. We duly notified the local public health authorities of the situation and discussed the measures taken in reaction to it with them.

Given their role, the individual is in contact with a very limited number of RONA customers daily. We were able to identify those with whom the individual was recently in contact and we will be contacting them individually to inform them of the situation.

September 13, 2020

Réno-Dépôt Notre-Dame-de-Grâce

7277, rue Saint-Jacques, Montréal, Quebec

The associate last worked on September 10. We were informed of their diagnosis on September 12. We proceeded to an extensive cleaning and disinfecting of the premises on September 12 after closing the store. We also duly notified local public health authorities of the situation and of measures taken at the store before reopening the store on September 13.

*We encourage customers who visited the store between August 31 and September 4, inclusive, or between September 8-10, inclusive, to monitor for symptoms until September 24 inclusive (for those who visited the store on September 10), and call the Quebec government’s dedicated hotline at 1-877-644-4545 if needed.

September 14, 2020

RONA Thetford Mines

805, boulevard Frontenac Est, Thetford Mines, Quebec

 

The associate last worked at the store on September 11, i.e. before we proceeded with an extensive cleaning and disinfecting of the premises in the evening of September 11. We were informed of their condition on September 14. The local public health authorities are aware of the situation and the store remains open.

*We encourage customers who visited the store between September 8-11, inclusive, to monitor for symptoms until September 25 (if you visited the store on September 11), and call the Quebec government’s dedicated hotline at 1-877-644-4545 if needed.

September 16, 2020

Réno-Dépôt Anjou

10200, rue Renaude-Lapointe, Anjou, Quebec

The associate last worked on September 14. We were informed of their diagnosis on September 16. We proceeded to an extensive cleaning and disinfecting of the premises on September 16 after closing the store. We also duly notified local public health authorities of the situation and of measures taken at the store before reopening the store on September 17.

*We encourage customers who visited the store on September 14 to monitor for symptoms until September 28 inclusive, and call the Quebec government’s dedicated hotline at 1-877-644-4545 if needed.

September 17, 2020

RONA Thetford Mines

805, boulevard Frontenac Est, Thetford Mines, Quebec

 

The associate visited the store for a few hours on September 14. We were informed of their diagnosis on September 17. We proceeded to an extensive cleaning and disinfecting of the premises on September 17 after closing the store. We also duly notified local public health authorities of the situation and discussed the measures taken at the store with them before reopening the store on September 18.

*We encourage customers who visited the store on September 14 to monitor for symptoms until September 28 inclusive, and call the Quebec government’s dedicated hotline at 1-877-644-4545 if needed.

September 17, 2020

Réno-Dépôt Québec

999, rue Marais, Québec (Québec)

The associate visited the store for a few hours on September 14. We were informed of their diagnosis on September 17. We proceeded to an extensive cleaning and disinfecting of the premises on September 17 after closing the store. We also duly notified local public health authorities of the situation and discussed the measures taken at the store with them before reopening the store on September 18.

*We encourage customers who visited the store on September 14 to monitor for symptoms until September 28 inclusive, and call the Quebec government’s dedicated hotline at 1-877-644-4545 if needed.

Cases reported in August

Cases reported in July

Cases reported in June

Cases reported in May

Cases reported in April

Cases reported in March